I help organizations map what needs to get from A to B — then build the systems, tools, and automations to make it work. No buzzwords. Just working infrastructure.
Before you automate anything, you need to know what actually needs to happen. I figure that out — then I build it.
Fifteen years across supply chain operations and nonprofit leadership taught me one thing: most organizations don't have a technology problem. They have a systems problem. The right tool applied to the wrong workflow just makes the wrong thing happen faster.
Consulting
Whether you need to fix the plumbing or rethink the blueprint, I meet you where you are and build from there.
How does your organization actually run? I audit your workflows, find the bottlenecks, and rebuild the systems underneath — using what you already have, adding only what earns its place.
What should your organization actually be doing? When mission drift sets in and programs pile up, I help leaders strip back to what matters, kill what doesn't, and build a new operating compass.
Products
Software born from real operational problems — not market research. Each tool started as a system I built to solve my own workflow.
A buy-list execution engine for distributors and wholesalers. Bring your own forecast — Keel turns it into purchase orders with ship dates, freight decisions, and quantity rounding. Born from a decade of real-world demand planning and inventory management.
In DevelopmentAn operations platform for nonprofit teams. Donor communications, volunteer coordination, action management — built by an Executive Director who got tired of duct-taping six tools together to run one organization.
In BetaBackground
How I Work
Every engagement follows the same principle: understand what's actually happening before changing anything.
I sit with your team and watch how work actually flows. Not the org chart version — the real version. Where does information get stuck? What gets reinvented every week?
Every process documented. Every tool audited. Every handoff point identified. You get a clear picture of what exists before we change a thing.
Systems designed around your team, your tools, your constraints. AI and automation where they earn their place. Simplicity everywhere else.
Working systems with documentation your team can maintain. If it only works when I'm in the room, it's not a system — it's a dependency.
No pitch deck. No pressure. Just a conversation about where your workflows break and what it would take to fix them.
heath@heathjohnson.co