Writing

Open your inbox right now. Count the emails. Now ask yourself — how many of them could you answer in under two minutes?

I have scripts running on a server that triage my email, draft content, scan for grants, and organize my files. Each one uses AI to make decisions

I published three articles this week. I didn't sit down to write any of them

The grant pipeline found 20 opportunities. Action rate: zero. Not because the system failed — because it worked.

Most nonprofit automation advice comes from software vendors. Here's a practitioner's guide to what actually deserves automation — and what breaks when you automate it.

Most nonprofit assessments are a sales pitch or a generic report. Here's what a real operations assessment covers, what it finds, and what you walk away with.

The Matthews had ten documents describing how community theater productions should run

The Matthews had ten documents describing how community theater productions should run

Venue management software is built for convention centers, not 200-seat arts centers. Here's what small venue operations actually requires.

Nonprofits are drowning in disconnected tools. The fix isn't better software — it's understanding your operations before you automate them.

An operations designer diagnoses broken workflows AND builds the fix. Here's why the title matters and what it looks like in practice.

The consulting industry sells diagnosis. I sell diagnosis and the working system. Here's why I stopped separating the thinking from the building — and why the market is moving in the same direction.

The same solution keeps showing up in completely different problems. Supply chain bottlenecks, volunteer disasters, product decisions, consulting frameworks — same pattern, different uniforms.